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Apple iPhone X

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How to
Troubleshoot
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I can't connect to another Bluetooth device

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone X
Apple iPhone X

We found 7 possible causes:

  1. There's an error on the other device
  2. The other Bluetooth device isn't compatible with your mobile phone
  3. Bluetooth is turned off on your mobile phone
  4. Bluetooth is turned off on the other device
  5. Bluetooth visibility is turned off on the other device
  6. The distance between the two devices is too long
  7. The entered password is incorrect
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