Device Guides

Apple iPhone X

iOS 12.0

iOS 11.1

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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My mobile phone's battery life is short

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Automatic content synchronisation is turned on: Turn off automatic content synchronisation.

List view

1. Find "iTunes & App Store"

Tap Settings.

Tap iTunes & App Store.

2. Turning automatic synchronisation of content on my mobile phone on or off

Tap the indicator next to the required content type to turn the function on or off.

3. Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Step 1 of 4

Tap Settings.

Step 2 of 4

Tap iTunes & App Store.

Step 3 of 4

Tap the indicator next to the required content type to turn the function on or off.

Step 4 of 4

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

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