Device Guides
I can't send and receive MMS
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 2:
The MMS isn't written correctly: See how to write and send an MMS.
List view
1. Create new MMS
Tap Messages.
Tap the new message icon.
2. Select recipient
Tap To and key in the first letters of the recipient's name.
Tap the required contact.
3. Write text
Tap the text input field and write the text for your MMS.
See how to write text.
4. Insert a picture or a video clip
Tap the camera icon.
Tap Photo Library and go to the required folder.
Tap the required picture or video clip.
Tap Choose.
5. Send the MMS
Tap Send when you've written your MMS.
6. Return to the home screen
Tap the Home key to return to the home screen.