Device Guides

Apple iPhone SE

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't install apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

Your Apple ID hasn't been activated on your mobile phone: Activate your Apple ID on your mobile phone.

List view

1. Find "iTunes & AppStore"

Tap Settings.
Tap iTunes & AppStore.

2. Activate Apple ID

Tap Sign In.
Tap Apple ID and key in the username for your Apple ID.
Tap Password and key in the password for your Apple ID.
Tap Sign In.

3. Return to the home screen

Tap the Home key to return to the home screen.
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