Device Guides
I can't connect to another Bluetooth device
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 4:
Bluetooth is turned off on your mobile phone: Turn on Bluetooth.
List view
1. Turn Bluetooth on or off
Slide your finger upwards starting from the bottom of the screen.
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Tap the Bluetooth icon to turn the function on or off.
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2. Return to the home screen
Tap the Home key to return to the home screen.
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