Device Guides

Apple iPhone SE

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't use of one my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The app is damaged or has not been updated to the newest version.: Uninstall the app and install it again.

List view

1. Uninstall apps

Tap and hold any app.
Tap Remove App.
Tap Delete App.
Tap Delete.
Tap the Home key to return to the home screen.

2. Uninstall apps without deleting app data

Tap Settings.
Tap General.
Tap iPhone Storage.
Tap the required app.
Tap Offload App.
Tap Offload App.

3. Return to the home screen

Tap the Home key to return to the home screen.
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