Device Guides

Apple iPhone SE (2020)

iOS 14.1

iOS 13.4

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Another Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Bluetooth is turned off on your mobile phone: Turn on Bluetooth.

List view

1. Find "Bluetooth"

Tap Settings.

Tap Bluetooth.

2. Turn Bluetooth on or off

Tap the indicator next to "Bluetooth" to turn the function on or off.

3. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 4

Tap Settings.

Step 2 of 4

Tap Bluetooth.

Step 3 of 4

Tap the indicator next to "Bluetooth" to turn the function on or off.

Step 4 of 4

Tap the Home key to return to the home screen.

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