Device Guides

Apple iPhone 8 Plus

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone 8 Plus
Apple iPhone 8 Plus

We found 4 possible causes:

  1. No audio files have been transferred to your mobile phone
  2. The headset isn't working
  3. The selected audio file is not supported by the music player
  4. The audio file is damaged
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