Device Guides

Apple iPhone 8 Plus

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How to
Troubleshoot
Using apps
Specs

No message tone is heard on incoming messages

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

The message tone has been turned off: Turn on the message tone.

List view

1. Find "Text Tone"

Tap Settings.
Tap Sounds & Haptics.
Tap Text Tone.

2. Select a message tone

Tap the different message tones to hear them.
Once you've found a message tone you like, tap arrow left.

3. Return to the home screen

Tap the Home key to return to the home screen.
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