Device Guides

Apple iPhone 8

iOS 12.0

iOS 11.0

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My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off mobile data usage for applications.

Step 1 of 5

1. Tap Settings.

Step 2 of 5

2. Tap Mobile Data.

Step 3 of 5

3. Tap the indicator next to "Mobile Data" to turn the function on or off.

Step 4 of 5

4. Tap the indicator next to the required application to turn the function on or off.

Step 5 of 5

5. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 3:

Mobile data usage for applications is turned on

Solution:

Turn off mobile data usage for applications.

Find "Mobile Data"

Tap Settings.

Tap Mobile Data.

Turn mobile data on or off

Tap the indicator next to "Mobile Data" to turn the function on or off.

Turn use of mobile data for applications on or off

Tap the indicator next to the required application to turn the function on or off.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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