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Apple iPhone 8

iOS 12.0

iOS 11.0

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I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Mobile data is turned off: Turn on mobile data.

List view

1. Find "Mobile Data"

Tap Settings.

Tap Mobile Data.

2. Turn mobile data on or off

Tap the indicator next to "Mobile Data" to turn the function on or off.

3. Turn use of mobile data for applications on or off

Tap the indicator next to the required application to turn the function on or off.

4. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 5

Tap Settings.

Step 2 of 5

Tap Mobile Data.

Step 3 of 5

Tap the indicator next to "Mobile Data" to turn the function on or off.

Step 4 of 5

Tap the indicator next to the required application to turn the function on or off.

Step 5 of 5

Tap the Home key to return to the home screen.

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