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Apple iPhone 8

iOS 12.0

iOS 11.0

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My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Uninstall apps.

Step 1 of 10

1. Tap and hold the required app until the icons start to jiggle.

Step 2 of 10

2. Tap the delete icon.

Step 3 of 10

3. Tap Delete.

Step 4 of 10

4. Tap Settings.

Step 5 of 10

5. Tap General.

Step 6 of 10

6. Tap iPhone Storage.

Step 7 of 10

7. Tap the required app.

Step 8 of 10

8. Tap Offload App.

Step 9 of 10

9. Tap Offload App.

Step 10 of 10

10. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 1:

Your apps take up too much memory

Solution:

Uninstall apps.

Uninstall apps

Tap and hold the required app until the icons start to jiggle.

Tap the delete icon.

Tap Delete.

Uninstall apps without deleting app data

Tap Settings.

Tap General.

Tap iPhone Storage.

Tap the required app.

Tap Offload App.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

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