Device Guides
How to
Divert calls to your voicemail
To receive voice messages when you don't answer a call, you need to divert your calls to your voicemail.
List view
Find "Keypad"
Tap the phone icon.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-8cafd714-e23d-42c6-8561-8533d6273c39.png?width=202&height=362)
Tap Keypad.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-f08a0b59-3f65-46e2-88e3-c655af0e8aa9.png?width=202&height=362)
Divert all calls
Key in **21*+61411000321# and tap the call icon.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-f08a0b59-3f65-46e2-88e3-c655af0e8aa9.png?width=202&height=362)
**21*+61411000321#
Divert missed calls
Key in **61*+61411000321*20# and tap the call icon.
Key in the required number of seconds before the call is diverted, eg. 20. The number needs to be divisible by 5.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-f08a0b59-3f65-46e2-88e3-c655af0e8aa9.png?width=202&height=362)
**61*+61411000321*20#
Divert if unavailable
Key in **62*+61411000321# and tap the call icon.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-f08a0b59-3f65-46e2-88e3-c655af0e8aa9.png?width=202&height=362)
**62*+61411000321#
Divert if busy
Key in **67*+61411000321# and tap the call icon.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-f08a0b59-3f65-46e2-88e3-c655af0e8aa9.png?width=202&height=362)
**67*+61411000321#
End call
Tap Dismiss.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-519bc63c-c50c-4fb0-9928-066b66f53a02.png?width=202&height=362)
Return to the home screen
Tap the Home key to return to the home screen.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-f08a0b59-3f65-46e2-88e3-c655af0e8aa9.png?width=202&height=362)