Device Guides

Apple iPhone 7 Plus

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't use of one my apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Uninstall the app and install it again.

Possible cause 1:

The app is damaged or has not been updated to the newest version.

Solution:

Uninstall the app and install it again.

Uninstall apps
Tap and hold the required app until the icons start to jiggle.
Tap the delete icon.
Tap Delete.
Uninstall apps without deleting app data
Tap Settings.
Tap General.
Tap iPhone Storage.
Tap the required app.
Tap Offload App.
Tap Offload App.
Return to the home screen
Tap the Home key to return to the home screen.

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