Device Guides

Apple iPhone 7 Plus

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't install apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Activate your Apple ID on your mobile phone.

Possible cause 2:

Your Apple ID hasn't been activated on your mobile phone

Solution:

Activate your Apple ID on your mobile phone.

Find "Sign in to your iPhone"
Tap Settings.
Tap Sign in to your iPhone.
Activate Apple ID
If you don't have an Apple ID, tap Don't have an Apple ID or forgot it? and follow the instructions on the screen to create an Apple ID.
Tap the field next to "Apple ID" and key in the username for your Apple ID.
Tap the field next to "Password" and key in the password for your Apple ID.
Tap Sign In.
Return to the home screen
Tap the Home key to return to the home screen.

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