Device Guides

Apple iPhone 7 Plus

iOS 12.0

iOS 11.0

iOS 10.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

Change device

Buy now

Search in Apple iPhone 7 Plus

I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Uninstall apps or delete other content from the memory.

Step 1 of 4

1. Tap and hold the required app until the icons start to jiggle.

Step 2 of 4

2. Tap the delete icon.

Step 3 of 4

3. Tap Delete.

Step 4 of 4

4. Tap the Home key to return to the home screen.

Did this solution solve the problem? Yes No

Possible cause 2:

There's not enough memory on your mobile phone

Solution:

Uninstall apps or delete other content from the memory.

Uninstall apps

Tap and hold the required app until the icons start to jiggle.

Tap the delete icon.

Tap Delete.

Return to the home screen

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks