Device Guides

Apple iPhone 7

iOS 12.0

iOS 11.0

iOS 10.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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My mobile phone's battery life is short

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

Notifications are turned on: Turn off notifications.

List view

1. Find "Notifications"

Tap Settings.

Tap Notifications.

2. Select setting for notification preview

Tap Show Previews.

To select notification preview on the lock screen, tap Always.

To select notification preview only when your mobile phone is unlocked, tap When Unlocked.

To turn off notification preview, tap Never.

Tap arrow left.

3. Turn notifications on or off

Tap the required application.

Tap the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.

4. Turn grouping of notifications on or off

Tap Notification Grouping.

Tap the required setting.

Tap arrow left.

5. Return to the home screen

Tap the Home key to return to the home screen.

6. Use notifications

Slide your finger downwards starting from the top of the screen.

Tap the required notification and follow the instructions on the screen to use the selected function.

7. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 16

Tap Settings.

Step 2 of 16

Tap Notifications.

Step 3 of 16

Tap Show Previews.

Step 4 of 16

To select notification preview on the lock screen, tap Always.

Step 5 of 16

To select notification preview only when your mobile phone is unlocked, tap When Unlocked.

Step 6 of 16

To turn off notification preview, tap Never.

Step 7 of 16

Tap arrow left.

Step 8 of 16

Tap the required application.

Step 9 of 16

Tap the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.

Step 10 of 16

Tap Notification Grouping.

Step 11 of 16

Tap the required setting.

Step 12 of 16

Tap arrow left.

Step 13 of 16

Tap the Home key to return to the home screen.

Step 14 of 16

Slide your finger downwards starting from the top of the screen.

Step 15 of 16

Tap the required notification and follow the instructions on the screen to use the selected function.

Step 16 of 16

Tap the Home key to return to the home screen.

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