Device Guides

Apple iPhone 6s Plus

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn notifications on or off.

Possible cause 2:

Notifications are turned on

Solution:

Turn notifications on or off.

Find "Notifications"
Tap Settings.
Tap Notifications.
Select sort order for notifications
Tap Sort Order.
Tap Recent to sort notifications by time.
Tap Manual to sort notifications manually.
To sort notifications manually, tap the organise icon next to the required menu item and drag it to the required position on the list.
Tap Notifications.
Select notification settings
Tap the required application.
Tap the indicator next to "Allow Notifications" to turn notifications for the selected application on or off.
Tap the indicator next to "Show in Notification Centre" to turn display of notifications in Notification Centre on or off.
Tap the indicator next to "Show on Lock Screen" to turn lock screen access on or off.
Tap the required format below "ALERT STYLE WHEN UNLOCKED".
Tap Notifications to save the settings.
Return to the home screen
Tap the Home key to return to the home screen.
Use notifications
Slide your finger downwards starting from the top of the screen.
Tap Notifications.
Tap the required notification and follow the instructions on the screen to use the selected function.
Return to the home screen
Tap the Home key to return to the home screen.

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