Device Guides

Apple iPhone 6s Plus

iOS 12.0

iOS 11.0

iOS 10.0

iOS 9.0

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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My mobile phone's battery life is short

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 14:

Bluetooth is turned on: Turn off Bluetooth.

List view

1. Turn Bluetooth on or off

Slide your finger upwards starting from the bottom of the screen.

Tap the Bluetooth icon to turn the function on or off.

2. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 3

Slide your finger upwards starting from the bottom of the screen.

Step 2 of 3

Tap the Bluetooth icon to turn the function on or off.

Step 3 of 3

Tap the Home key to return to the home screen.

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