Device Guides
Apple iPhone 6s Plus
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I can't use my mobile phone's internet connection
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
Your mobile phone has not been correctly set up for internet: Set up your mobile phone for internet.
List view
1. Find "Mobile Data Network"
Tap Settings.
Tap Mobile Data.
Tap Mobile Data Options.
Tap Mobile Data Network.
2. Enter APN
Tap APN and key in yesinternet.
yesinternet
3. Save data connection
Tap arrow left to save the settings.
4. Return to the home screen
Tap the Home key to return to the home screen.
Step 1 of 7
Tap Settings.
Step 2 of 7
Tap Mobile Data.
Step 3 of 7
Tap Mobile Data Options.
Step 4 of 7
Tap Mobile Data Network.
yesinternet
Step 5 of 7
Tap APN and key in yesinternet.
Step 6 of 7
Tap arrow left to save the settings.
Step 7 of 7
Tap the Home key to return to the home screen.
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