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Apple iPhone 6s Plus

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I can't use my mobile phone as a personal Hotspot

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

See how to use your mobile phone as a personal Hotspot.

Step 1 of 8

1. Tap Settings.

Step 2 of 8

2. Tap Personal Hotspot.

Step 3 of 8

3. Tap the indicator to turn on the function.

Step 4 of 8

4. Tap Turn on Wi-Fi and Bluetooth.

Step 5 of 8

5. Tap Wi-Fi Password and key in the required password.

Step 6 of 8

6. Tap Done.

Step 7 of 8

7. Tap the Home key to return to the home screen.

Step 8 of 8

8. Turn on Wi-Fi on the other device.Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.Key in the password for your Wi-Fi Hotspot and establish the connection.When the connection is established, you can access the internet from the other device.

Did this solution solve the problem? Yes No

Possible cause 2:

Personal Hotspot isn't used correctly

Solution:

See how to use your mobile phone as a personal Hotspot.

Find "Personal Hotspot"

Tap Settings.

Tap Personal Hotspot.

Turn on Wi-Fi Hotspot

Tap the indicator to turn on the function.

Tap Turn on Wi-Fi and Bluetooth.

Key in the password for personal Hotspot

Tap Wi-Fi Password and key in the required password.

Tap Done.

The password prevents others from accessing your Wi-Fi Hotspot without your approval.

Return to the home screen

Tap the Home key to return to the home screen.

Establish connection to Wi-Fi Hotspot from another device

Turn on Wi-Fi on the other device.
Find the list of available Wi-Fi networks and select your own Wi-Fi Hotspot.
Key in the password for your Wi-Fi Hotspot and establish the connection.
When the connection is established, you can access the internet from the other device.

Did this solution solve the problem?

Yes No

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