Device Guides
Apple iPhone 6s
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No ringtone is heard on incoming calls
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Do Not Disturb is turned on: Turn off Do Not Disturb.
1. Find "Do Not Disturb"
2. Turn Do Not Disturb on or off
3. Select period for Do Not Disturb
4. Select contacts
5. Turn Repeated Calls on or off
6. Select silent mode settings
7. Return to the home screen
Tap Settings.
Tap Do Not Disturb.
Tap the indicator next to "Manual" to turn the function on or off.
Tap Scheduled and follow the instructions on the screen to select the required period for Do Not Disturb.
Tap Allow Calls From.
Tap the required setting to select which contacts can call you even though Do Not Disturb is turned on.
Tap Do Not Disturb.
Tap the indicator next to "Repeated Calls" to turn the function on or off.
Tap Always if you want to set your mobile phone to silent mode permanently.
Tap Only while iPhone is locked if you want to set your mobile phone to silent mode only when the screen lock is turned on.
Tap the Home key to return to the home screen.
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