Device Guides

Apple iPhone 6s

Change device
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device

I can't use Wi-Fi

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

No connection to a Wi-Fi network is established: Connect to a Wi-Fi network.

List view

1. Find "Wi-Fi"

Tap Settings.
Tap Wi-Fi.

2. Turn on Wi-Fi

Tap the indicator next to "Wi-Fi" to turn on the function.

3. Connect to a Wi-Fi network

Tap the required Wi-Fi network and key in the password for the Wi-Fi network.
Tap Join.
You can get the password from the network provider or administrator.

4. Return to the home screen

Tap the Home key to return to the home screen.
Did this solution solve the problem?
Email this guide

Would you like information for your {device-name}?

Would you like

Information for one of these devices?

No thanks