Device Guides

Apple iPhone 6s

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't take pictures using the camera

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Uninstall apps or delete other content from the memory.

Possible cause 2:

There's not enough memory on your mobile phone


Uninstall apps or delete other content from the memory.

Uninstall apps
Tap and hold the required app until the icons start to jiggle.
Tap the delete icon.
Tap Delete.
Uninstall apps without deleting app data
Tap Settings.
Tap General.
Tap iPhone Storage.
Tap the required app.
Tap Offload App.
Tap Offload App.
Return to the home screen
Tap the Home key to return to the home screen.

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