Device Guides
My mobile phone is slow
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 1:
There are too many running applications: End running applications.
List view
1. End running applications
Tap the Home key twice.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-ab65a533-5a5f-4b94-a715-90de20d57594.png?width=200&height=358)
Slide the required application upwards to end it.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-8aa78acd-7ab6-4da6-8be8-b540278da372.png?width=200&height=358)
2. Return to the home screen
Tap the Home key to return to the home screen.
![](https://wmstatic.global.ssl.fastly.net/ml/6270624-f-8aa78acd-7ab6-4da6-8be8-b540278da372.png?width=200&height=358)