Device Guides

Apple iPhone 6 Plus

iOS 12.0

iOS 11.0

iOS 10.1

iOS 9.0

iOS8

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

Change device

Buy now

Search in Apple iPhone 6 Plus

I can't send and receive email

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Before you start this troubleshooting guide you need to check one important thing:

Can you access the internet?

It's important to find out if you can access the internet by loading a website in the browser on your mobile phone. If you can't access the internet, you need to solve this problem. By solving this problem you'll most likely solve your problem with sending and receiving email.

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks