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Apple iPhone 6 Plus

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How to
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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone 6 Plus (iOS8)
Apple iPhone 6 Plus (iOS8)

We found 4 possible causes:

  1. No audio files have been transferred to your mobile phone
  2. Your headset isn't working
  3. The music player doesn't support the file format
  4. The audio file is damaged
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