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Apple iPhone 6 Plus

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How to
Troubleshoot
Using apps
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I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Wi-Fi isn't turned on on your mobile phone: Turn on Wi-Fi.

List view

1. 1. Find "Wi-Fi"

Tap Settings.
Tap Wi-Fi.

2. 2. Turn on Wi-Fi

Tap the indicator next to "Wi-Fi" until the function is turned on.

3. 3. Connect to Wi-Fi network

A list of Wi-Fi networks within range is displayed.
Tap the required Wi-Fi network.
Follow the instructions on the display to select security settings and tap Join.

4. 4. Return to the home screen

Tap the Home key to return to the home screen.
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