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Apple iPhone 6 Plus

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How to
Troubleshoot
Using apps
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Another Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone 6 Plus (iOS8)
Apple iPhone 6 Plus (iOS8)

We found 4 possible causes:

  1. The distance between the two devices is too long
  2. Bluetooth isn't turned on on your mobile phone
  3. Bluetooth visibility isn't turned on on your mobile phone
  4. The wrong access code is entered
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