Device Guides
I can't turn on my mobile phone
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 10:
Your mobile phone isn't assembled correctly: Make sure that your mobile phone is assembled correctly.
List view
1. 1. Remove the SIM holder
Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your mobile phone.
Remove the SIM holder from your mobile phone.
2. 2. Insert your SIM
Turn your SIM so the angled corner of your SIM is aligned with the angled corner of the SIM holder.
Place your SIM in the SIM holder.
Place your SIM in the SIM holder.
3. 3. Insert the SIM holder
Insert the SIM holder into your mobile phone.