Device Guides

Apple iPhone 6 Plus

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't install apps

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Activate your Apple ID on your mobile phone.

Possible cause 4:

Your Apple ID hasn't been activated on your mobile phone


Activate your Apple ID on your mobile phone.

Find "App and iTunes Stores"
Tap Settings.
Tap App and iTunes Stores.
Activate Apple ID
Tap Sign In.
Tap Apple ID and key in the username for your Apple ID.
Tap Password and key in the password for your Apple ID.
Tap Sign In.
Return to the home screen
Tap the Home key to return to the home screen.

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