Device Guides

Apple iPhone 6 Plus

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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My mobile phone uses a large amount of mobile data

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Turn off the function "Background App Refresh". You'll find the function in "General" in your mobile phone's settings.

Possible cause 2:

Background refresh of apps is turned on

Solution:

Turn off the function "Background App Refresh". You'll find the function in "General" in your mobile phone's settings.

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