Device Guides

Apple iPhone 6 Plus

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't use tethering

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Tethering isn't used correctly: See how to use tethering.

List view

1. Connect mobile phone and computer

Connect the data cable to the socket and to your computer's USB port.

2. Find "Personal Hotspot"

Tap Settings.
Tap Personal Hotspot.

3. Turn on tethering

Tap the indicator next to "Personal Hotspot" to turn on the function.
Tap WiFi and USB Only. An internet connection from your computer via your mobile phone is automatically established.

4. Return to the home screen

Tap the Home key to return to the home screen.
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