Device Guides

Apple iPhone 6 Plus

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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My mobile phone's memory is full

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

Your apps take up too much memory: Uninstall apps.

List view

1. Uninstall apps

Tap and hold the required app until the icons start to jiggle.
Tap the delete icon.
Tap Delete.

2. Return to the home screen

Tap the Home key to return to the home screen.
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