Device Guides

Apple iPhone 6 Plus

iOS 12.0

iOS 11.0

iOS 10.1

iOS 9.0

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I can't send and receive SMS

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Turn off sending of iMessages. You'll find the function in "Messages" in your mobile phone's settings.

Did this solution solve the problem? Yes No

Possible cause 1:

Sending of iMessages is turned on

Solution:

Turn off sending of iMessages. You'll find the function in "Messages" in your mobile phone's settings.

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