Device Guides

Apple iPhone 6 Plus

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I can't receive voice calls

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.

Cancel all diverts.

Possible cause 2:

Divert of all calls is turned on


Cancel all diverts.

Find "Keypad"
Tap Phone.
Tap Keypad.
Cancel all diverts
Key in ##002# and tap the call icon.
End call
Tap Dismiss.
Return to the home screen
Tap the Home key to return to the home screen.

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