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Apple iPhone 6

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I can't send and receive MMS

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 1:

There's an error at the receiving end: Send an MMS to another recipient to check if the error is at the receiving end.

List view

1. 1. Create MMS

Tap Messages.

Tap the new message icon.

2. 2. Select recipient

Tap To and key in the first letters of the required contact.
Matching contacts are displayed.

Tap the required contact.

3. 3. Write text

Tap Text Message and write the required text.

4. 4. Insert picture or video clip

Tap the camera icon.

Tap Photo Library.
Go to the required folder.

Tap the required picture or the required video clip.

Tap Choose.

5. 5. Send MMS

Tap Send when you've written your MMS.

6. 6. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 11

Tap Messages.

Step 2 of 11

Tap the new message icon.

Step 3 of 11

Tap To and key in the first letters of the required contact.Matching contacts are displayed.

Step 4 of 11

Tap the required contact.

Step 5 of 11

Tap Text Message and write the required text.

Step 6 of 11

Tap the camera icon.

Step 7 of 11

Tap Photo Library.Go to the required folder.

Step 8 of 11

Tap the required picture or the required video clip.

Step 9 of 11

Tap Choose.

Step 10 of 11

Tap Send when you've written your MMS.

Step 11 of 11

Tap the Home key to return to the home screen.

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