Device Guides

Apple iPhone 6

Change device
iOS 12.0
iOS 11.0
iOS 10.0
iOS 9.0
iOS8
iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
Change device
Buy now

Search in Apple iPhone 6

How to
Troubleshoot
Using apps
Specs

I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 7:

There's no internet connection: Check if you can access the internet by loading a website in the phone browser. If you can't access the internet, you need to use the troubleshooting guide that solves your problem with accessing the internet.

List view

1. 1. Find "Safari"

Tap Safari.

2. 2. Enter web address

Tap the address bar.
Key in the address of the required website and tap Go.

3. 3. Add current website to your bookmarks

Tap the menu icon.
Tap Add Bookmark.
Key in a name for the bookmark and tap Save.

4. 4. Go to bookmark

Tap the bookmarks icon.
Tap Favorites.
Tap the required bookmark.

5. 5. Add current website to your Reading List

Tap the menu icon.
Tap Add to Reading List.

6. 6. Go to Reading List

Tap the bookmarks icon.
Tap the reading list icon.
Tap the required list.

7. 7. Return to the home screen

Tap the Home key to return to the home screen.
Did this solution solve the problem?
Yes No
Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

No thanks