Device Guides

Apple iPhone 6

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How to
Troubleshoot
Using apps
Specs

I can't use one of my apps

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 6:

The memory is full: End all active applications on your mobile phone and try to open the required app again.

List view

1. 1. End active applications

Tap the Home key twice.
A list of active applications is displayed.
Slide the required application upwards to end it.

2. 2. Return to the home screen

Tap the Home key to return to the home screen.
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