Device Guides

Apple iPhone 6

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How to
Troubleshoot
Using apps
Specs

I can't access the internet

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

You've established a connection to a Wi-Fi network, but you aren't logged on: Open the browser on your mobile phone and try to load a website. The browser is redirected to the homepage of the Wi-Fi network. Follow the instructions on the display to log on. If you can't log on to the Wi-Fi network, turn off Wi-Fi on your mobile phone and connect to the internet using the mobile network.

List view

1. 1. Find "Safari"

Tap Safari.

2. 2. Enter web address

Tap the address bar.
Key in the address of the required website and tap Go.

3. 3. Add current website to your bookmarks

Tap the menu icon.
Tap Add Bookmark.
Key in a name for the bookmark and tap Save.

4. 4. Go to bookmark

Tap the bookmarks icon.
Tap Favorites.
Tap the required bookmark.

5. 5. Add current website to your Reading List

Tap the menu icon.
Tap Add to Reading List.

6. 6. Go to Reading List

Tap the bookmarks icon.
Tap the reading list icon.
Tap the required list.

7. 7. Return to the home screen

Tap the Home key to return to the home screen.
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