Device Guides
I can't connect to another Bluetooth device
This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.
Possible cause 3:
Bluetooth isn't turned on on your mobile phone: Turn on Bluetooth.
List view
1. 1. Turn Bluetooth on or off
Slide your finger upwards starting from the bottom edge of the display.
Tap the Bluetooth icon to turn the function on or off.
Tap the Bluetooth icon to turn the function on or off.
2. 2. Return to the home screen
Tap the Home key to return to the home screen.