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Apple iPhone 6

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How to
Troubleshoot
Using apps
Specs

I can't receive messages on my voicemail

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Calls aren't diverted to your voicemail: Divert calls to your voicemail.

List view

1. 1. Find "Keypad"

Tap Phone.
Tap Keypad.

2. 2. Choose option

Choose one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.
Apple iPhone 6 (iOS8)

3. 3. 2a - Divert all calls

Key in **21*+61411000321#
Tap the call icon.

4. 4. 2b - Divert missed calls

To select how long you want your mobile phone to ring before the call is diverted:
Key in **61*+61411000321**the required number of seconds#
Apple iPhone 6 (iOS8)
Eg.:
**61*+61411000321**5#
Tap the call icon.

5. 5. 2c - Divert if unavailable

Key in**62*+61411000321#
Tap the call icon.

6. 6. 2d - Divert if busy

Key in**67*+61411000321#
Tap the call icon.

7. 7. Return to the home screen

Tap the Home key to return to the home screen.
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