Device Guides

Apple iPhone 6

iOS 12.0

iOS 11.0

iOS 10.0

iOS 9.0

iOS8

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

Change device

Buy now

Search in Apple iPhone 6

I can't receive any calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

Call divert is turned on: Turn off call divert.

List view

1. 1. Cancel all diverts

Tap Phone.

Tap Keypad.

Key in ##002# and tap the call icon.

2. 2. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 4

Tap Phone.

Step 2 of 4

Tap Keypad.

Step 3 of 4

Key in ##002# and tap the call icon.

Step 4 of 4

Tap the Home key to return to the home screen.

Did this solution solve the problem?

Yes No

Email this guide

Would you like information for your {device-name}?

Yes No

Would you like

Information for one of these devices?

{device-name}

No thanks