Device Guides

Apple iPhone 6

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't make voice calls

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Apple iPhone 6 (iOS8)
Apple iPhone 6 (iOS8)

We found 8 possible causes:

  1. Poor or no network coverage
  2. There's an error at the receiving end
  3. There may be a temporary network problem
  4. You number has been suspended due to non-payment
  5. You've turned on manual network selection and are out of range of the selected network
  6. Flight mode is turned on
  7. No credit on your prepaid phone card
  8. You're abroad and roaming isn't included in your rate plan
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