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Apple iPhone 6

iOS 12.0

iOS 11.0

iOS 10.0

iOS 9.0

iOS8

iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.

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My mobile phone's touch screen doesn't work

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 2:

Your mobile phone isn't responding: Restart your mobile phone.

List view

1. 1. Restart your mobile phone

Tap and hold the Home key and On/Off simultaneously until your mobile phone restarts.

Step 1 of 1

Tap and hold the Home key and On/Off simultaneously until your mobile phone restarts.

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