Device Guides

Apple iPhone 6

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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My mobile phone is slow

This troubleshooting guide will take you through a number of possible causes
to help you find a solution to your problem.


Close one or more open applications.

Possible cause 1:

Too many applications are open

Solution:

Close one or more open applications.

1. End active applications
Tap the Home key twice.
A list of active applications is displayed.
Slide the required application upwards to end it.
2. Return to the home screen
Tap the Home key to return to the home screen.

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