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Apple iPhone 6

iOS 12.0

iOS 11.0

iOS 10.0

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I can't use my mobile phone's internet connection

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

Data roaming is turned off: Turn on data roaming.

List view

1. Find "Cellular"

Tap Settings.

Tap Cellular.

2. Turn data roaming on or off

Tap the indicator next to "Data Roaming" to turn the function on or off.

3. Return to the home screen

Tap the Home key to return to the home screen.

Step 1 of 4

Tap Settings.

Step 2 of 4

Tap Cellular.

Step 3 of 4

Tap the indicator next to "Data Roaming" to turn the function on or off.

Step 4 of 4

Tap the Home key to return to the home screen.

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