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Apple iPhone 6

iOS 12.0

iOS 11.0

iOS 10.0

iOS 9.0

iOS8

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I can't activate my mobile phone

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 4:

The activation is not done correctly: See how to activate your mobile phone.

List view

1. Enter your PIN

If your SIM is locked, tap Unlock.

Key in your PIN and tap OK. The default PIN is 0000.

If you key in an incorrect PIN three times in a row, your PIN will be blocked.

0000

Slide your finger right on the screen.

2. Select general settings

Tap the required language.

Tap the required country or area.

3. Select Wi-Fi network

Tap the required Wi-Fi network.

Key in the password for the Wi-Fi network and tap Join.

If there are no available Wi-Fi networks, you can use the mobile network instead.

4. Turn use of GPS position on or off

Tap Enable Location Services to turn on the function.

Tap Disable Location Services to turn off the function.

If you turn off the function, tap OK.

If you turn on location access, your mobile phone can find your position using GPS. If you turn off the function, you can't use any of the GPS functions on your mobile phone.

5. Turn use of Touch ID on or off

Follow the instructions on the screen to turn on use of Touch ID or tap Set Up Touch ID Later.

If you turn off the function, tap Continue.

6. Restore iCloud backup

Tap Restore from iCloud Backup.

Tap example@icloud.com and key in the username for your Apple ID.

Tap Required and key in the password for your Apple ID.

Tap Next.

Tap Agree.

Tap the required backup and your mobile phone restores the contents of the selected backup. Follow the instructions on the screen to complete the activation.

Step 1 of 19

If your SIM is locked, tap Unlock.

0000

0000

Step 2 of 19

Key in your PIN and tap OK. The default PIN is 0000.

Step 3 of 19

Slide your finger right on the screen.

Step 4 of 19

Tap the required language.

Step 5 of 19

Tap the required country or area.

Step 6 of 19

Tap the required Wi-Fi network.

Step 7 of 19

Key in the password for the Wi-Fi network and tap Join.

Step 8 of 19

Tap Enable Location Services to turn on the function.

Step 9 of 19

Tap Disable Location Services to turn off the function.

Step 10 of 19

If you turn off the function, tap OK.

Step 11 of 19

Follow the instructions on the screen to turn on use of Touch ID or tap Set Up Touch ID Later.

Step 12 of 19

If you turn off the function, tap Continue.

Step 13 of 19

Tap Restore from iCloud Backup.

Step 14 of 19

Tap example@icloud.com and key in the username for your Apple ID.

Step 15 of 19

Tap Required and key in the password for your Apple ID.

Step 16 of 19

Tap Next.

Step 17 of 19

Tap Agree.

Step 18 of 19

Tap Agree.

Step 19 of 19

Tap the required backup and your mobile phone restores the contents of the selected backup. Follow the instructions on the screen to complete the activation.

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