Device Guides

Apple iPhone 6

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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I can't play music

This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.

Possible cause 3:

The selected audio file is not supported by the music player: Try playing another type of audio file.

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