Device Guides

Apple iPhone 6

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iOS is the operating system software installed on your iPhone. To find out which version you have: Tap Settings, Tap General, Tap About, and view the version number.
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Another Bluetooth device can't connect to my mobile phone

This troubleshooting guide will take you though a number of possible causes
to help you find a solution to your problem.

We found 2 possible causes:

  1. Bluetooth is turned off on your mobile phone
  2. The distance between the two devices is too long
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